My family and I arrived very late and tired (past 1am) after a football game in Tampa. We stood in the lobby waiting for about 10 minutes while the woman at the counter talked on the phone. Finally she acknowledged our existence only to tell me my reservation had been CANCELLED. They over booked the hotel and did me the favor of cancelling my reservation. They booked me in a hotel several miles away (and out of my way) and I had to drive an additional 15 minutes in an unfamiliar area to get there (back on the road at close to 2am now with family in tow and complaining). They did pay for my room which was nice and might have been worth the added inconvenience during normal hours but at that time, being so tired and the family complaining not so much so. Needless to say, I will not be back.
I really liked my room (1 King size), different style room too, which was nice.
This Hotel is very modern and updated. I absolutely loved the room, the decor, it's atmosphere, amenities, just loved everything about it. To be such an amazing hotel the pricing is very, very affordable. I highly recommend this hotel to everyone I know is looking for a hotel. I loved everything about my stay there.
The hotel is located in an office park so its quiet. The staff at the desk and the staff around the hotel are friendly. There is a nice work out room. My room is located on the 1sr floor near the lobby, don't really hear any noise. Though I am near the ice machine I don't hear it from my room. There is a free shuttle to the nearby casino, a nice perk. But I found duct tape on the kicking latch, which is brings safety Tina concern as anyone seems to have access to the workout room.
I have been in hotels all over this area.. my son has cancer and we sometimes have to stay overnight. At $218.40 for one night. We had No air conditioning, Toilet didn't work, roaches running around, TV was a problem. Went to the front desk immediately.. and 3 More times... Not one person would check things out.. just shrugged her shoulders and said it is what it is. At checkout, I again talked about ALL the problems, and even though I told them I would be late check-out. I was given a hard time... I said my Son has brain cancer and we live two hours away.. sometimes we have to stay in hotel another night. Girl told me WELL THAT IS YOUR PROBLEM... AND REFUSED TO GET THE MANAGER.. THEN DIDN'T WANT TO GIVE ME A RECEIPT???? I AM SHOCKED THAT THEY ARE PART OF THE MARRIOTT CHAIN OF HOTELS... BEING A GOLD REWARDS MEMBER NEVER AGAIN...
I had a rough night on the road and this place was a God-send. The customer service at the desk was excellent as well!!
Fairfield Inn Suites By Marriott Tampa Fairgrounds Casino is a US Lodging based in Tampa, Florida. Fairfield Inn Suites By Marriott Tampa Fairgrounds Casino is located at 6720 Lakeview Center Dr, Tampa, FL 33619, USA.
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