The driver got lost multiple times because his GPS was broken. My husband (yes I am posting for him) gave directions multiple times and finally went to a gas station at a major intersection to meet the driver. This was after the driver came down our street and turned off a block before our house (really it's a 2 block long street and my husband was at the end of the driveway waving him down). Long story short, the driver blew off the PODS container drop off. The driver also told his quality control people that my husband was abusive to him on the phone. No way either of us is going to abuse someone we are trying to get to do something for us. Driver was making excuses for his own ineptness and lack of pride in doing his job well. This company really stinks. We had to scramble to find a mover to put our things into storage, a 4 day delay after our intended move date. We are going to have to fly back down to meet the movers at storage to get things back on a truck for our move up North in 2 months. What a waste of time and money we are facing thanks to PODS. We have a funeral to attend and a very tight timeframe. PODS screwed us badly.
My experience with PODS was a pleasant and satisfying one from start to finish. Everything went off absolutely perfectly. As far as I am concerned, this is the absolute best way to move your belongings. It is a convenient and secure way to make a move. You don't have to rush on 'moving day'. You just relax and take your time. I moved my stuff 1500 miles and had zero issues. I would not hesitate for a minute to use PODS again and I would enthusiastically recommend PODS to anyone who is planning a move. Thank you PODS, for safely and securely relocating my life!
This company has no consideration for others. I called this morning to see if the PODS that was being delivered to someone in our apartment complex could not be placed in front of our building. Customer service said they do as the customer pleased. Unfortunately we already have limited parking and I was told that they would not move it further back where nobody parks. They do not have any consideration for the inconvenience of others.
AWFUL. Read the fine print. Returned the PODS in the middle of a prepaid billing cycle and was told there is no pro rated refund, which was about $150 in my case. When I called about it I caught an attitude from the CSR too. I had a free re-delivery inside of 20 miles as part of the promo I used when I rented it. I needed it delivered about 75 miles instead and was quoted $1400 for 2 PODS. Inside of 20 miles - free - but 75 miles from Tampa to Orlando was $1400. Should have hired a professional mover - could have got it done for less than PODS for sure. Used them seven years ago and didn't have the hassles I had this time - stay away from these losers and tell all of your friends. Run Forest Run.
I liked that I could get my belongings packed and loaded myself, didn't have to unload and reload since everything was stored in the PODS container, and when I needed my "stuff" back it was returned to my new address. Everyone I dealt with was helpful and the process was convenient for me.
Pods Moving Storage is a US Moving Company based in Tampa, Florida. Pods Moving Storage is located at 1871 Massaro Blvd, Tampa, FL 33619, USA.
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