They protected my shrubbery and lawn with tarps and I have to say that my roof looks AMAZING!!!!!!!!!!
What a great roofing company to deal with.
Pricing was more than competitive, tile supplier even laid down wood to protect grass from weight of truck, clean up afterward was impeccable, and even after completion, they came out promptly afterward to correct a slight issue.
All I can say is WOW!
Unfortunately I could never suggest using Avatar for your roofing needs after a number of issues from my roof replacement. I thought I was in great hands until construction began. Day 2 I came home to an uncomfortable sight of 2 roofers sleeping near my doors step. I was told it was going to be a 2/3 day project but it ran well into 4 days with no rain delay even. More importantly, after the crew was gone, I noticed 20-30 tacks left in my yard for my dogs to step on. I understand a few overseen nails etc, but this was excessive. I also had pavers installed a month prior to my roof install and after the crew cleaned up, my pavers had about 15 chips or cracks in them due to heavy roofing equipment falling on them. I brought this to the attention of my sales rep Bill and he told me the owner Juan will come out to check and if he doesn't think they did the damage he will charge me for his time. Unbelievable!! Juan came and assured me the damage was not his company's fault but failed to provide another legitimate reason for my pavers to have fresh cracks and damage. He left and said he would send me "something" in the mail....that never happened. They got paid and I never heard from Avatar again. Now, 10 months later, I had my dryer vents cleaned and they noticed that Avatar did not properly replace my dryer vent to the roof and was a major concern. I called an left Bill a voicemail, he returned my call with an EMAIL the next day stating that is it not their responsibility and suggested I call a plumber. I spoke with another roofing company to verify this and they were positive that roofers are to replace any equipment they remove during a re-roofing job. I emailed Bill back for owner Juan's phone number so we could handle the fire hazard and non compliance vent issue, but they have yet to return my calls or voicemail. Avatar has been and continues to be a major disappointment and inconvenience. I will continue to share my thoughts on social media, news media outlets, signage, and word of mouth until my fire hazard issue is rectified by Avatar. Save yourself the headache and use anyone but this team. Juan, I look forward to your response.
The cleanup of the job was impeccable.
From the initial contact with the salesman-thru watching and speaking with the work crew--everyone was polite, professional , hard working and they completed a great quality roof !!!!
Thank you Avatar Roofing for the excellent job.
Don was great, he explained everything and helped me understand what each item on the proposal was for. I was provided a price list for additional wood so there would be no surprises and he let let know honestly if he thought any would be needed. They helped me get the work done quickly as my insurance mandated the roof had to be done in order for me to keep the policy. My roof was begun a few days after my HOA approval and I was able to keep my home owners ins. To Don, Bill, and the awesome crew that came out to fix my roof thank you all so much!!!
They kept me informed of every process of the installation.
I will certainly recommend you to my friends and family.
Avatar Roofing Llc is a US Roofing Contractor based in Tampa, Florida. Avatar Roofing Llc is located at 5014 N Hale Ave, Tampa, FL 33614, USA.
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