At first they were great and worked to help her out. Then we began to notice that when she paid to have a repair, within a few days another problem emerged. 1 car had an oil change, 3 days later it won't start. 1 car had oil change, soon it needed a timing belt. She has put $1000.'s into repairs on her 4wd suv. When we all said NO MORE, she has finally realized if you let them touch your car it will have trouble.
Very negligent. I strongly recommend against anyone trusting Jordan Auto repair with their car. I don't trust that the mechanics at this shop really know their cars. I lost a lot of money, time, and even my job after they ruined my car. I went to Jordan Auto repair (Busch blvd) with a running car to get a routine oil change, and after the oil change I started smelling smoke and experience a bit of overheating and having minor issues when starting car. I took back to them about two week later, and they recommended a full tune-up plus spark plug and filter change. After they were done with the services, they assured me the car runs better than when I brought it, but before I even left the parking lot, I noticed something was wrong. The mechanic did a quick inspection and insisted that the car would be fine. They assured me that any other repairs I may need can be finished later on. The car abruptly slowed down and stopped in the middle of traffic not more than 10 minutes after the "tune-up". My neighbor looked at the car and found two spark plugs unplugged, but the car wouldn't start after we plugged them back. So I had it towed back to the place, and they told me my engine was dead. They offered to replace the engine for more than the car is worth, so I declined. I had someone else look at the car, and they told me that my engine might not dead and I that had a missing part (something Jordan Auto said they had replaced). I am now taking my car to more reputable mechanic to see if the car can be salvaged. I am wholly disappointed with the service I received from this place and I will not recommend anyone to trust their car with such *neglectful* mechanics.
Always find a new problem even if you have to go back 2 or three times in the same day instead of fixing it right the first time.Over charges when the have to order parts. Charged $60 to replace the heater hose when its a $12.98 part and 15 minutes of work. On top of that they backed my parents van into something and refused to get the $1500 cosmetic damages fixed. Or at least make it presentable. If I could rate 0.2 stars I would.
They sold my daughter 4 used tires for my car. One disintegrated 1 other didn't even have dot information on it. 2 more were expired.
They started abusing my car, holding down the brakes and gassing it before hearing me out on what i was there for.
I was forced to pay for the work before I could test drive the vehicle. They wouldn’t even test drive it with me until I paid. The alignment performed was completely unacceptable. After giving them two chances to fix the issue, I chose to take the vehicle to another shop... worried they may try to sabattage something as they were getting frustrated. I was also not able to inspect the used tire before they installed it on my vehicle. They installed a tire with less han 8% thread left. Completely unsafe. When I told them that this was unacceptable (even took them to the tire and showed them), they just said that it was a used tire and that’s what I purchased. They refused to exchange it for another tire or do anything about the issue. This is a very shady business, my car is practically new and they kept “finding new issues” after they lifted it. After nearly $500 for a basic repair, service was very overpriced and untrustworthy.
Jordan Auto Repair is a US Car Repair based in Tampa, Florida. Jordan Auto Repair is located at 901 W Busch Blvd, Tampa, FL 33612, USA.
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