On Friday mid morning I called Hoffman Electrical regarding my spa. I explained that the circuit breaker kept tripping, believing that there was a short somewhere. I asked if they could come out to fix the problem. They explained that there would be an $88 service charge to which I agreed upon. Originally they couldn't come until Monday morning, however they called back saying that there was a cancellation and they could come in the afternoon that Friday. John R. came and I explained the situation to him. He was very professional and courteous. John R. performed his magic and somehow turned the circuit breaker on and it didn't trip. He checked the wiring to the motor and everything was fine. He told me to have a nice day and didn't charge me the service call. I will not hesitate to call Hoffman Electrical back for future electrical needs and would highly recommend them to anyone that needs their service.
Service was just completed by John K, who did an excellent job! The troubleshooting was extensive as the power was at the box and at the switches but was lost somewhere in-between. I guess that's the definition of "lost in transition." Additionally, the original boxes were not put in very well and he had to deal with those. But all is working well now and I'm very glad I called Hoffman Electrical!
Excellent work preformed by the service tech.
One Great Experience. A Hoffman electrician visited our home on Friday, July 14. After about an hour racing both a storm and schedule that him due in Land O Lakes he understandably was feeling rushed. Our electric problem was made clear to us, but in his haste he left something extremely minor undone. I called the office to alert them that the job was left incomplete. After speaking with Carey, the office manager voicing my displeasure she apologized profusely and assured me that "Tom" the service manager would call me right back. Within minutes not only did he return my call, he was armed with a solution. He informed me he has two techs in the immediate vicinity and with my permission he would dispatch them to my home. A few minutes later the bell rang and two smiling faces were on my porch. Not only did they immediately apologize for inconveniencing me but went right to work. Fixing the problem I called them back for in minutes, if that. Steve and John spent time, a good forty minutes, double checking the previous work and went even further, checking the outlets in the entire home even though I did not request it. Two points, the electricians that visited me that day, were clean, neat in appearance, professional and extremely qualified. I could not have been more pleased. Point two, the office response was overwhelming, the desire to "do right" by the customer was at the fore. I would recommend Hoffman Electric to friends, family and neighbors without reservation. They really stepped up.
Explained what he was going to do before he did the work. Price was fair even though I don't normally have work done without multiple quotes, this was my first and only quote, I will be having more electrical work done in the future and Hoffman Electrical will be the first company I call.
I had an electrical issue at my home and I called this morning spoke with the receptionist who listened gave great customer service and even got me an appointment later that afternoon. Hector came gave a thorough explanation of what the problem was, how he could fix it, how much it would cost, and how long it would take. And I never felt pressured or hustled. I felt comfortable and knew I made the right choice. Hector's customer service and attention to detail was impeccable. Hoffman Electrical has my business!
Hoffman Electrical is a US Electrician based in Tampa, Florida. Hoffman Electrical is located at 1909 N 57th St, Tampa, FL 33619, USA.
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